Question 1

How long does it take?

Accepted Answer

Most logo projects take one to two weeks depending on revisions.

Question 2

How many design options will I receive?

Accepted Answer

We typically present several initial concepts for you to choose from.

Question 3

Do I own the copyright?

Accepted Answer

Yes. Once the project is complete and paid for, you own full rights to your logo.

Question 4

Can you update an existing logo?

Accepted Answer

Yes. We can refresh your current logo while keeping its recognizability.

Question 5

Will my logo work for both web and print?

Question 6

What is email marketing?

Accepted Answer

It is the use of targeted email campaigns to promote your products, services, and brand directly to your audience.

Question 7

How is it different from social media marketing?

Accepted Answer

Email goes directly to your customers’ inboxes, while social media depends on algorithms and follower activity.

Question 8

Do you design the emails?

Accepted Answer

Yes. We handle design, copywriting, and campaign setup from start to finish.

Question 9

Can you segment my audience?

Accepted Answer

Yes. We can group your audience by interests, behaviors, or past purchases for more relevant messaging.

Question 10

Is email marketing still effective?

Question 11

How often should I send emails?

Question 12

What is reputation management?

Accepted Answer

It is the process of monitoring, improving, and maintaining the way your business is perceived online.

Question 13

Why does it matter?

Accepted Answer

A strong online reputation helps attract new customers and keeps current ones loyal.

Question 14

Which sites do you monitor?

Accepted Answer

We track major review sites like Google, Yelp, and Facebook along with industry-specific platforms.

Question 15

Can negative reviews be removed?

Accepted Answer

While they cannot always be deleted, we can respond effectively and work to resolve issues.

Question 16

Do you help get more positive reviews?

Question 17

How soon can I see results?

Question 18

What is social media advertising?

Accepted Answer

It is paid promotion on platforms like Facebook, Instagram, LinkedIn, and TikTok to reach targeted audiences.

Question 19

How does it differ from regular posting?

Accepted Answer

Organic posts rely on your existing followers. Paid ads reach people who have never heard of your business.

Question 20

Which platforms work best?

Accepted Answer

It depends on your industry and audience. We choose platforms based on where your ideal customers spend their time.

Question 21

How much should I spend?

Accepted Answer

Budgets vary, but even a small campaign can deliver results when managed well.

Question 22

Can I track results?

Question 23

Do you create the ads?

Question 24

How often will you post for my business?

Accepted Answer

Posting frequency depends on your package and strategy. Most businesses see strong results with 3–5 posts per week per platform, but we customize this to your needs.

Question 25

Will you create all of the content?

Accepted Answer

Yes. We handle all graphic design, photo and video sourcing. We also work with any photos, videos, or updates you want to provide to keep your brand personal and authentic.

Question 26

Can you help grow my followers?

Accepted Answer

Our strategies focus on building engaged, relevant audiences. While we do not guarantee a specific number of followers, our goal is to attract people who are most likely to become customers.

Question 27

Do I have to respond to comments and messages myself?

Accepted Answer

We can manage community engagement for you, including responding to comments, messages, and mentions. If a customer question requires your input, we will notify you promptly.

Question 28

How will I know if it’s working?

Question 29

What is included in branding services?

Accepted Answer

Branding services can include logo design, color palette selection, typography, brand messaging, and visual guidelines to keep your look consistent across all platforms.

Question 30

How is branding different from marketing?

Accepted Answer

Branding is the foundation of your identity, while marketing uses that identity to promote your products or services. Strong branding makes marketing more effective.

Question 31

How long does the branding process take?

Accepted Answer

It depends on the scope of the project, but most branding projects take between 2 to 6 weeks from concept to final delivery.

Question 32

Can I update my brand without starting over?

Accepted Answer

Yes. We can refresh or modernize your current brand while keeping the parts your customers already know and trust.

Question 33

Will branding help me attract more customers?

Question 34

How often should I post on my blog?

Accepted Answer

At least once or twice a month is a good starting point. The more consistently you post, the more content search engines can index, and the more opportunities you have to attract visitors.

Question 35

Do blogs really help with SEO?

Accepted Answer

Yes. Every new blog post creates a new indexed page for search engines to find. This increases your chances of ranking for keywords your customers are searching for.

Question 36

What should I write about?

Accepted Answer

Focus on topics your ideal customers care about. Answer common questions, share tips, discuss industry trends, or highlight success stories.

Question 37

Do I need to hire a writer?

Accepted Answer

Not always. Many business owners write their own posts, but a professional writer or marketing agency can help you create content faster and ensure it’s optimized for search engines.

Question 38

How long does it take to see results?

Question 39

How quickly will I see results from Google Ads?

Accepted Answer

You may start seeing some traffic and calls within the first few days, but most campaigns take a few weeks to fully optimize. Google’s algorithm goes through a learning period, and we use that time to gather data, test performance, and make smart adjustments that lead to better long-term results.

Question 40

Is there a minimum budget required to run ads?

Accepted Answer

We typically recommend a monthly ad spend of at least $500 to $1,000 to give the campaign enough room to perform. Your exact budget will depend on your location, competition, and goals — and we’ll help you figure that out.

Question 41

Can I track how many patients come from the ads?

Accepted Answer

Yes. We set up conversion tracking so you can see what actions people take after clicking your ads — like calling your office, filling out a form, or booking online.

Question 42

I’ve tried Google Ads before and it didn’t work — what makes this different?

Accepted Answer

Many campaigns underperform because they aren’t set up or managed correctly. We create focused, conversion-driven campaigns with the right targeting, copy, landing pages, and ongoing optimization. That’s what makes the difference.

Question 43

Are these ads HIPAA-compliant?

Question 44

Can I run ads for specific services like Botox or Invisalign?

Question 45

Why are reviews so important for my practice?

Accepted Answer

Most people read online reviews before choosing a medical provider. Good reviews build trust and help new patients feel confident about booking with you.

Question 46

Do you help us get more reviews?

Accepted Answer

Yes. We help you run text and email campaigns to ask your current patients to leave reviews on sites like Google and Facebook.

Question 47

Where do the reviews show up?

Accepted Answer

We connect your reviews to your website and major platforms like Google, Facebook, and Healthgrades. We also add a custom page to your site to show your best reviews.

Question 48

What if I get a bad review?

Accepted Answer

We alert you right away and guide you on how to respond in a professional and HIPAA-safe way.

Question 49

Can I choose which reviews to show on my website?

Question 50

Will you respond to the reviews for me?

Question 51

What is the difference between maintenance and management?

Accepted Answer

Maintenance keeps your website running smoothly by handling technical updates, security, and performance. Management includes all of that, plus ongoing changes to your content, layout, features, and strategy to keep your site fresh and useful.

Question 52

Do I need both maintenance and management?

Accepted Answer

It depends on your business needs. If your website rarely changes, monthly maintenance may be enough. If you regularly update content, add pages, or want to improve how your site performs, then management is a better fit.

Question 53

What happens if I skip website maintenance?

Accepted Answer

Skipping maintenance can lead to security risks, slow loading times, broken pages, and a poor experience for your visitors. Over time, this can hurt your search rankings and cost you customers.

Question 54

How often do you update my website?

Accepted Answer

For maintenance, we check and update your website at least once a month. For management, we make changes as needed based on your requests and any performance issues we notice.

Question 55

Can I request changes anytime?

Question 56

Will I get reports or updates?

Question 57

What’s included in every plan?

Accepted Answer

All plans come with essentials like a certified account manager, own your domain, monthly reports, SSL certification, compliance protections, and more.

Question 58

Do I own my website and domain?

Accepted Answer

Absolutely! Your website and domain are registered in your account and are yours to keep.

Question 59

How do monthly reports work?

Accepted Answer

We send clear, easy-to-read reports each month so you can track performance, growth, and areas of improvement.

Question 60

What makes your certified account managers different?

Accepted Answer

Our managers are Google & Meta Digital Marketing certified, meaning they’re trained to maximize results and keep your digital presence at the highest standard.

Question 61

What if I need more custom features?

Question 62

Why does my healthcare practice need digital marketing?

Accepted Answer

Digital marketing helps you reach and engage with patients where they spend most of their time, online. It builds trust, increases visibility, and makes it easier for new patients to find and choose your practice.

Question 63

Is digital marketing HIPAA compliant?

Accepted Answer

Yes, when done correctly. We follow strict HIPAA guidelines to ensure that all marketing activities protect patient privacy and adhere to industry regulations.

Question 64

How long does it take to see results?

Accepted Answer

While every practice is different, most begin to see early traction within the first 60–90 days. Long-term, consistent digital marketing leads to steady growth in patient inquiries and brand authority.

Frequently Asked Questions

We help your practice: