Frequently Asked Questions
Most logo projects take one to two weeks depending on revisions.
We typically present several initial concepts for you to choose from.
Yes. Once the project is complete and paid for, you own full rights to your logo.
Yes. We can refresh your current logo while keeping its recognizability.
Yes. We provide versions for different uses, ensuring your logo looks great everywhere.
It is the use of targeted email campaigns to promote your products, services, and brand directly to your audience.
Email goes directly to your customers’ inboxes, while social media depends on algorithms and follower activity.
Yes. We handle design, copywriting, and campaign setup from start to finish.
Yes. We can group your audience by interests, behaviors, or past purchases for more relevant messaging.
Yes. When done correctly, it delivers one of the highest returns on investment in digital marketing.
It depends on your audience and goals. We help you create a schedule that balances consistency with quality content.
It is the process of monitoring, improving, and maintaining the way your business is perceived online.
A strong online reputation helps attract new customers and keeps current ones loyal.
We track major review sites like Google, Yelp, and Facebook along with industry-specific platforms.
While they cannot always be deleted, we can respond effectively and work to resolve issues.
Yes. We create systems to encourage happy customers to leave feedback.
You will notice improvements in visibility and engagement as positive feedback grows.
It is paid promotion on platforms like Facebook, Instagram, LinkedIn, and TikTok to reach targeted audiences.
Organic posts rely on your existing followers. Paid ads reach people who have never heard of your business.
It depends on your industry and audience. We choose platforms based on where your ideal customers spend their time.
Budgets vary, but even a small campaign can deliver results when managed well.
Yes. We provide clear reports on reach, engagement, clicks, and conversions.
Yes. We handle the design, writing, and technical setup so you can focus on running your business.
Posting frequency depends on your package and strategy. Most businesses see strong results with 3–5 posts per week per platform, but we customize this to your needs.
Yes. We handle all graphic design, photo and video sourcing. We also work with any photos, videos, or updates you want to provide to keep your brand personal and authentic.
Our strategies focus on building engaged, relevant audiences. While we do not guarantee a specific number of followers, our goal is to attract people who are most likely to become customers.
We can manage community engagement for you, including responding to comments, messages, and mentions. If a customer question requires your input, we will notify you promptly.
We provide regular reports showing performance metrics like reach, engagement, clicks, and follower growth. We review these with you so you understand the results and next steps.
Branding services can include logo design, color palette selection, typography, brand messaging, and visual guidelines to keep your look consistent across all platforms.
Branding is the foundation of your identity, while marketing uses that identity to promote your products or services. Strong branding makes marketing more effective.
It depends on the scope of the project, but most branding projects take between 2 to 6 weeks from concept to final delivery.
Yes. We can refresh or modernize your current brand while keeping the parts your customers already know and trust.
Yes. Clear, professional branding builds trust and recognition, which can make customers more likely to choose you over competitors.
At least once or twice a month is a good starting point. The more consistently you post, the more content search engines can index, and the more opportunities you have to attract visitors.
Yes. Every new blog post creates a new indexed page for search engines to find. This increases your chances of ranking for keywords your customers are searching for.
Focus on topics your ideal customers care about. Answer common questions, share tips, discuss industry trends, or highlight success stories.
Not always. Many business owners write their own posts, but a professional writer or marketing agency can help you create content faster and ensure it’s optimized for search engines.
Blogging is a long-term strategy. Some posts can start bringing traffic within a few weeks, but most businesses see significant growth after consistently posting for three to six months.
You may start seeing some traffic and calls within the first few days, but most campaigns take a few weeks to fully optimize. Google’s algorithm goes through a learning period, and we use that time to gather data, test performance, and make smart adjustments that lead to better long-term results.
We typically recommend a monthly ad spend of at least $500 to $1,000 to give the campaign enough room to perform. Your exact budget will depend on your location, competition, and goals — and we’ll help you figure that out.
Yes. We set up conversion tracking so you can see what actions people take after clicking your ads — like calling your office, filling out a form, or booking online.
Many campaigns underperform because they aren’t set up or managed correctly. We create focused, conversion-driven campaigns with the right targeting, copy, landing pages, and ongoing optimization. That’s what makes the difference.
Yes. While Google Ads doesn’t allow ads to collect personal health information, we follow best practices to ensure your campaigns are HIPAA-conscious — especially with remarketing and landing page content.
Absolutely. We can build individual campaigns for the services you want to grow. That way your ad budget goes exactly where you want it — toward attracting patients for your high-value or seasonal offerings.
Most people read online reviews before choosing a medical provider. Good reviews build trust and help new patients feel confident about booking with you.
Yes. We help you run text and email campaigns to ask your current patients to leave reviews on sites like Google and Facebook.
We connect your reviews to your website and major platforms like Google, Facebook, and Healthgrades. We also add a custom page to your site to show your best reviews.
We alert you right away and guide you on how to respond in a professional and HIPAA-safe way.
Yes. We help you highlight your best reviews using widgets and custom displays on your site.
Yes, we can help write and post responses that match your brand voice. We always follow HIPAA guidelines when doing so.
Maintenance keeps your website running smoothly by handling technical updates, security, and performance. Management includes all of that, plus ongoing changes to your content, layout, features, and strategy to keep your site fresh and useful.
It depends on your business needs. If your website rarely changes, monthly maintenance may be enough. If you regularly update content, add pages, or want to improve how your site performs, then management is a better fit.
Skipping maintenance can lead to security risks, slow loading times, broken pages, and a poor experience for your visitors. Over time, this can hurt your search rankings and cost you customers.
For maintenance, we check and update your website at least once a month. For management, we make changes as needed based on your requests and any performance issues we notice.
Yes, you can request updates whenever you need them. We’ll make sure they’re done quickly and correctly.
Yes. We provide monthly reports with details on what we did, how your website is performing, and any issues we fixed.
All plans come with essentials like a certified account manager, own your domain, monthly reports, SSL certification, compliance protections, and more.
Absolutely! Your website and domain are registered in your account and are yours to keep.
We send clear, easy-to-read reports each month so you can track performance, growth, and areas of improvement.
Our managers are Google & Meta Digital Marketing certified, meaning they’re trained to maximize results and keep your digital presence at the highest standard.
We offer flexible add-ons and tailored solutions to fit your exact needs as your business grows.
Digital marketing helps you reach and engage with patients where they spend most of their time, online. It builds trust, increases visibility, and makes it easier for new patients to find and choose your practice.
Yes, when done correctly. We follow strict HIPAA guidelines to ensure that all marketing activities protect patient privacy and adhere to industry regulations.
While every practice is different, most begin to see early traction within the first 60–90 days. Long-term, consistent digital marketing leads to steady growth in patient inquiries and brand authority.
Not at all. We help you identify the platforms and strategies that make the most sense for your goals, specialty, and patient demographics. Quality over Quantity.
Absolutely. In addition to attracting new patients, digital marketing supports retention through reputation management, email campaigns, patient education, and consistent engagement.
SEO stands for Search Engine Optimization. It is the process of improving your website so it shows up higher on search engines like Google. When people search for medical services in your area, SEO helps your site appear near the top of the results. This makes it easier for new patients to find you. Good SEO includes using the right keywords, fixing website issues, and creating helpful content that answers what people are searching for.
Yes, if you want more people to find your medical practice online, you need SEO. Most patients use search engines like Google to look for care. If your website does not show up near the top, they may never see your practice. SEO helps you get noticed, bring in more traffic, and turn visitors into real patients. It is one of the best ways to grow your practice online over time.
SEO helps your website show up when people search for medical services. This brings more visitors to your site and more patients to your practice. Some of the main benefits of SEO are:
More people can find you online
You get free traffic without paying for ads
Your site appears above your competitors
It builds trust with new patients
You get long term results that grow over time
SEO is a smart way to help your practice grow and stay visible.
We help your practice:
Attract new patients
Deepen patient relationships
Run more efficiently